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FAQ Page

Horton Frequently Asked Questions

Flex by Horton door packages and products can be purchased from your local AAADM Certified Flex by Horton Distributor. Click here to find a distributor near you!

Flex by Horton’s certified AAADM Distributors are located worldwide to assist with your service needs. Click here to find a distributor near you!

Yes, all Flex by Horton products come with a standard warranty. Please contact us to find out more.

Yes! Please contact us to find out more.

Yes, replacement parts are available through our trusted AAADM Certified Flex by Horton Distributors. Click here to find a distributor near you!

AAADM stands for The American Association of Automatic Door Manufacturers. AAADM is a trade association of manufacturers of automatic pedestrian door systems. AAADM members work collectively in creating standards that define and govern the installation, function and safety for automatic pedestrian doors.

Yes, all Flex by Horton automatic pedestrian doors are shipped from our manufacturing location in compliance with AAADM standards and are installed by a trusted AAADM Certified Distributor.

Yes! Please contact us to find out more.

We are always looking for dedicated partners. Please contact us to find out more.

Still have questions?

If the answer is yes, please contact your Regional Business Manager to find out more.

Contact Us

Need Help Finding the Right Door Solution for Your Application?

Let us help put you in contact with a representative near you to help answer any questions you might have.

have a question?

Contact Our Experts

For help selecting the right products for your application or for additional product information please contact us using the form on the right or by calling our Toll Free number:

1-800-531-3111
  • Main Office
    Horton Automatics
    4242 Baldwin Blvd
    Corpus Christi, TX 78405

  • General Inquiries
    Toll Free: 800.531.3111
    Phone: 361.888.5591

  • Customer Care
    Phone: 866.245.7170
    Fax: 888.283.3880

  • Horton OEM Parts
    Fax: 800.531.3109
    https://ohdparts.com

  • Transit Inquiries
    Phone: 361.866.6642

For Specification And Architect Support, Please Contact Your Regional Business Manager.